Why do salt
based water softener companies and others
say Magnets Don't Work?
First there is
the many inferior magnetic
devices (or just magnets) on the
market today. We have addressed
that issue further down this page,
Second is because
they don't (and don't want to)
understand the technology and/or
how the GMX system functions.
Salt based water softener
companies have always measured
the effectiveness of their
systems using a "water
hardness" aka: "mineral
content" test. A salt based
system is designed to remove the
minerals from the water and
replace them with salt. That is
why salt based water softeners
make your skin feel slimy.
That is NOT how the
GMX system functions. The GMX system
does not remove the minerals from the
water. GMX changes the way the
minerals in your water behave, it
does NOT remove them. Therefore, when
they attempt to measure the
effectiveness of the GMX system using
their "mineral content"
test, it appears the GMX system is
not working. Our 10's of 1000's of
satisfied customers disagree. For
customer testimonials, click
here. For more information on how
the GMX system works, click
I see you have a Money
Back Guarantee, do
you get very many returns?
We get very few systems
back from the field. The returns are
usually due to the following reasons, in
order of frequency:
people believe that, because the
GMX system is magnetic, it will
suck the iron our of their water.
GMX does not work that way. High
Iron Content means: Severe
staining after about a week. A
little bit of iron staining does
not cause a problem for the GMX
System. For more about Iron, click here.
To learn how the GMX system works,
see this also. Almost as often as
iron problems. Just recently, we
were at a customer's home in the
Phoenix area. The homeowner had
spaced the incoming line devices
2" apart, the directions say
1" apart. His reason: "I
didn't think it mattered",
well, it does. I
spaced them the proper distance (1")
and gave him another 90 days to
try out the GMX System. I'm sure
he will be happy now. Please
follow the installation
instructions that come with your
GMX System. They are also
available on our website. Follow
links from here: Home
Systems or here: Pool
and Spa Systems.
Sizing: Be sure to check your water hardness and water heater quantity before ordering.
Having the correct system will ensure your satisfaction. Whole House Systems
Will GMX remove
the minerals from the water?
No. The minerals that are
in the water are good for your health.
The problem is that they are bad for your
plumbing and your wallet. The GMX system
will keep the minerals in the solution so
they do not accumulate in your plumbing
or on your water heater element. This is
also why there is no need to have a
separate plumbing system (water softener
loop) outside for your lawn and indoor
plants, as with salt based water
How does the GMX
System work and what does it do?
The GMX System uses
scientifically designed magnetic devices
to alter the way calcium behaves when
suspended in water. Lime and Calcium are
normally very sticky substances that act
like "Glue". This glue (lime
and calcium) causes the minerals in your
water to stick to almost everything they
come in contact with. This is
particularly true when water is heated
and as it evaporates.
When water passes through
the GMX device, the calcium and other
minerals adopt a small surface charge and
loose their stickiness. The minerals then
pass on through your plumbing system,
without attaching to anything, and go
down the drain. In the process, calcium
build-up is dissolved, your plumbing and
sewer system is cleaned, and water flow
returns to normal. See more information
Does GMX replace
my drinking water filter or reverse
No. The GMX System
replaces the salt based water softener
unit only. Any under sink filtration or
reverse osmosis system you may have,
should still be used. You will find that
your filters last much longer and your
system will require less maintenance.
How does the
GMX System compare to a salt based water
For a side-by-side
comparison chart, click
What does the U.S.
Government have to say about the Magnetic
Water Softening Technology?
Please review this
Federal Technology Alert: Non-Chemical
Technologies for Scale and Hardness
Control, (U.S. Department of Energy
Technology Alert # DOE/EE-0162) January
What About Iron?
There are two basic types
of iron. One we can help with more than
Iron: This type
of iron we can help the MOST
with. This iron "piggy backs"
calcium and gives you the streaks
in the toilet bowl. This also is
the type of iron that causes
orange or brown stain where the
water drips in your tub, sink,
etc. GMX may not totally
eliminate this type of iron (depends
on severity), but GMX will make
it easier to clean off and it won't
come back as soon. This is the
type of iron that most people
encounter in their homes. Worst
case would be is, the iron
staining would be easier to clean
off and it won't come back as
Iron: This type
of iron is a real problem. It
appears clear when drawn, but
when the water comes in contact
with air, the iron oxidizes (turns
to rust) and will be visible as
red discolored water. This iron
then settles out as a film or
small rust particles. You might
also get splotches of orange on
your light colored laundry -- not
just yellowing all over, but
vivid stains. GMX will
help with the Cleaning
of FERROUS IRON off your fixtures
but, the overall results are
often less than satisfactory.
Often, people are willing
to try our system because we have such a
that is based on your satisfaction... and
because other systems to eliminate iron,
are going to be much more expensive. In
most cases a GMX System can improve your
iron problem and eliminate the hard water
problems in your home at a reasonable
How will the GMX
System save me money?
The U.S. Bureau of
Standards reports that just 3/8" of
scale build-up on the heating element or
flew, of your water heater, requires 55%
more energy to heat your water. That
means an additional $300 or more, a year,
for the same hot water. Also, you will
save money on scale related plumbing
repairs and appliance replacement.
Primarily your shower heads, hot water
heater and dishwasher.
Why is GMX the
best product on the market?
Quality control and
effectiveness. We use the best materials
available and our research has developed
the most effective product sold today.
ALL GMX devices are checked prior to
packaging to insure Zero defects in the
How long will it
take for the GMX System to pay for itself?
For the typical homeowner,
without a salt based water
softener, the "Return Of
Investment" is usually between 12
and 18 months due to the energy, soap,
and shampoo savings. If you have a salt
based water softener, it is usually under
12 months because you do not need to add
salt and other chemicals, not to mention
the price of service calls.
There are many
companies selling all kinds of Water
Softeners and Conditioners. Why should I
buy a system fromClearwater
GMX International (the
manufacturer of the GMX System) is a 14
year old debt free company at the
forefront of the residential magnetic
water softening industry. The GMX System
uses leading edge magnetic technology to
produce the finest system on the market.
We're so confident of this that we offer,
a no-questions-asked, 120
Day Money Back Guarantee and a Lifetime
GMX has been
distributing the GMX System since
February of 1998. There is absolutely no
risk to you, "Our
Customer" when you
give the GMX System a try. . We also
accept Credit Cards....... If your are
not completely satisfied with the
performance of your GMX System, your
refund is also guaranteed by "your
bank" through credit/debit
card fraud protection.
We sell "Magnetic
Water Treatment" that works.
We are the leader in Residential Magnetic
Water Treatment Technology.
Water Treatment Technology, when
properly applied, is a
viable alternative to the out-dated
water softener technology that is
being advertised as the "Only"
way to eliminate hard water
a set of magnets over my water pipes is
going to solve my hard water problems?
cannot just strap magnets around your
pipes and expect them to soften your
water. They Won't Work.
This is also why many of the salt based
water softener companies say "Magnets
Don't Work". The magnetic device MUST
be properly designed. The GMX
Magnetic Devices are scientifically
designed specifically for softening water.
Accept no imitations. GMX has spent the
time and the money on R&D to bring
you the Best and Most Effective
Magnetic Water Treatment System
on the market today. The GMX System
carries a 120
Day Money Back Guarantee and a Lifetime
of Companies who:
provide a complete
and contact information
Do not accept
credit cards directly.
Use a third
party credit card processor
like Paypal because......
are not a REAL
Their units are probably
made in their garage
instead of being
manufactured in a
controlled and clean
invested the time or
have their own credit
card merchant and bank
be trustedto handle your
credit card and personal
information securely or
even qualify for a
merchant account at all.
are using Paypal
themselves from having to
give a customer their
unreasonable demands in their
money back guarantee. This is
how they avoid
giving you your money back
when you purchase through
Paypal or on eBay.
product returned and re-packaged
exactly the way you received
it and it must look unused.
This usually means they are reselling
used units as new
encourage you to compare the
details of their money back
guarantee to ours.
We will even refund the
shipping costs both ways.
What is the
difference between the GMX Devices and
other "so called" magnetic
water softening magnets?
There are MAJOR
Design, Design: If
the magnetic water treatment
device is not properly
designed... it is worthless.
The GMX devices are
scientifically designed to be
the most effective magnetic
water treatment devices on
the market today. Accept no
imitations. To see more GMX
design notes and product
are NOT made out of plastic.
Our devices are built with
heavy duty steel backing and
support plates, which helps
to focus the magnetic energy
directly into the water flow.
Plastic units or
unprotected magnets can
radiate harmful magnetic
energy. You want the
magnetic energy in the water
flow, not the surrounding
Each and every one of
our devices are checked for
the proper strength and
magnetic field orientation PRIOR
to coating. Then rechecked
for proper orientation and
strength just before the
device is packaged to insure ZERO
defects in the field.
Time: The GMX
System has the LONGEST
(10+ inches) contact time of
any residential system
available today. Almost twice
as much as our nearest
competitor. After all, we are
in this technology. We DO NOT
cut corners so we can make
our systems less expensive.
We want HAPPY
customers, not just customers.
Only the GMX devices
have the FOCUSED
We do not just wrap magnets
around your pipes like other
companies do. We FOCUS
the magnetic field directly
into the water flow by using
our heavy duty support plate
and the carefully designed
metal plates inside our
packages. Our system has the
highest "Seeding Effect"
Have you ever noticed the magnets
that hold cabinet doors closed?
Have you ever noticed how
sometimes it can be real hard to
open the door? Take a close look
at the magnet. It is actually
very small with a metal plate on
each side "focusing"
the field on the contact plate on
the door. When both metal plates
come in FULL
contact with the door plate, it
can be pretty hard to open the
door. This is the
configuration used in ALL GMX
devices and is the KEY
difference between us and them,
and why our devices do the job,
as promised. See more on this
What is the
difference between the GMX system and
your primary competitors?
We are asked this
question quite often. Our primary
Electronic units, boxes with
wires wrapped around pipes.
Catalytic in line units.
All three of these
systems (GMX, Electronic, Catalytic)
essentially do the same thing to the
water. But, they use different
technologies to excite the minerals in
GMX - Strong DC
Catalytic - Various
Metallic Elements in direct contact with
Electronic - High
Frequency Electronic Pulses creating a
weak AC magnetic field (compared to GMX).
The magnetic (DC)
technology has been around for almost 100
years, though not as effective as a salt
based water softener until the
scientifically designed GMX devices came
along. The catalytic technology
has been around..... maybe 10-15 years or
so. We believe the electronic boxes with
wires around pipes have been around for
- Different Technologies:
Catalytic and electronic units only treat
the cold water as it enters your home.
They are ignoring the fact that the
minerals "calm down"
when they are heated and after about 24
to 36 hours or so. This is why it is
absolutely necessary to boost or retreat
the water as it leaves a water heater
that stores hot water.
With a GMX System you
receive additional devices to be placed
on the water heater output to fully treat
both the hot and cold water in your home.
- The Maximum Effective Hardness Level:
The catalytic and electronic units are
only effective up to between 15 and 25
grains per gallon (257 and 428 ppm or mg/l)
of hardness . Recently one of the high
priced (2000) electronic units claimed to
be effective to 100 gpg. We question that
effectiveness level. The effectiveness
would be substantially less on the hot
GMX will effectively
soften both the hot and cold
water in your home with hardness
levels from 0 to 55 grains per gallon (0
to 940 ppm or mg/l).
- Installation: The catalytic
units must be mounted in line. You need a
plumber to cut the pipes
and install these units in an out of the
way place. The electronic units need a
reliable source of electricity and must
be protected from the outside elements.
The GMX devices easily
clamp around the outside of your existing
water pipes. They do not require
an electric power source or a plumber.
The GMX devices can be installed outside,
exposed to the elements, and even buried
in the ground...... Without compromising
the Money Back Guarantee or Lifetime
Warranty. Just about anyone can install
the GMX System.
- Warranty: Catalytic units
usually have about a 5 year warranty and
electronic units usually come with only a
3 year warranty or less. These units also
come with only a 90 day money back
guarantee that does not including
shipping costs. Some even charge
All GMX devices come with
Day Money Back Guarantee and a Lifetime
Warranty, including the
shipping costs in both directions.
It costs you nothing to give the GMX
System a try. We do this because we are
confident the GMX System will solve your
hard water problems.
- Longevity: A catalytic unit
uses several different metallic elements
that come in direct contact with
the water. These metallic
elements can dissolve into your water
over time which causes these units to
have a limited life span beyond the 5
year warranty period. An electronic unit
can be destroyed at any time by
power surges or spikes that render it
useless.... in or out of the 3
year warranty period. There is also the
possibility of interference with radio,
television, wireless internet and
telephone signals. This is because they
use pulsed electronic fields that can
radiate RF energy in the surrounding area.
The GMX devices are
clamped around the outside of existing
pipes. There is no chance of the
GMX System contaminating your
drinking water supply.
GMX does not
use electricity. Therefore, GMX
cannot be destroyed by power surges or
spikes. GMX also uses a shielded
DC magnetic field as a power source that
does not radiate and cannot interfere
with any wireless electronic devices.
And finally, the GMX
devices have a minimum life expectancy of
at least 125 years and they come with a
When you consider the draw backs of these
other technologies, GMX is clearly the
best choice and the last water softening
device you will ever have to purchase.
Also, you can easily take a GMX system
with you when, and if, you move. GMX